welcome to Kashmala Altaf clothing line, your premier online destination for high-quality wedding essentials and Eastern wear designed with a fresh perspective,
At Kashmala Altaf clothing line, we take pride in our "new mind" approach to fashion, which begins with a rigorous quality check process. Before any package—domestic or international—leaves our facility, it undergoes a 3-Point Quality Inspection: 1. Fabric & Stitching Audit: We inspect every inch of the attire for stitching precision, fabric integrity, and embroidery perfection. 2. Detail Verification: Every order is cross-checked against the invoice to ensure the correct size, color, and design are being shipped. 3. Secure Packaging: To ensure your wedding essentials and Eastern wear arrive in pristine condition, we use high-grade protective packaging designed to withstand the journey to your doorstep. 4. Note: Because we provide advanced fashion and premium quality, we document the final product before dispatch to ensure it meets our excellence standards.
We want you to be confident in your purchase. Items may be exchanged within 7 working days of receipt, provided they are unused, with original tags and the purchase invoice attached. Please note that we only offer exchanges for products that are defective or if the incorrect item was delivered; we cannot process any exchange without the original invoice. Important Conditions: * Sale Items: Items purchased on sale are final and cannot be exchanged due to minor marking differences or slight damages. * Color & Texture: Due to variations in monitor screens and professional lighting during shoots, exact color or texture may vary slightly. Exchanges will not be accepted for these minor variations. * Custom Orders: Tailor-made and Made-to-Order attires are non-refundable and cannot be exchanged. * Shipping: For all valid exchanges, the reshipping fee must be paid before the new order is dispatched. Refunds & COD Policy: Refunds are only available for prepaid orders in instances where the customer chooses not to ship for an exchange. Finally, we kindly ask that you do not place Cash on Delivery (COD) orders unless you are a serious buyer; we take failed deliveries seriously to ensure the best service for all our customers. Please note that our policies for international orders differ from our domestic policies due to the complexities of cross-border logistics.
Internatinal orders: 1. No Returns or Exchanges We maintain a strict No Return, No Exchange, and No Refund policy for all international orders. Once an order is dispatched, it is considered a final sale. We encourage our international clients to double-check their measurements and product details thoroughly before finalizing their purchase. 2. Payment Terms * Advance Payment Only: We only process international orders upon receipt of 100% advance payment. * No COD: Cash on Delivery (COD) is not available for shipments outside of our domestic operating area. 3. Customs, Duties, and Clearances * Customer Responsibility: All international shipments may be subject to import duties, taxes, and customs fees as levied by the destination country. * Document Clearance: The customer is solely responsible for providing any required documentation and clearing all customs duties to release their package. * Stuck Shipments: Kashmala Altaf is not responsible for any packages held, delayed, or stuck at customs. We do not offer refunds if a customer fails to clear their shipment from their local customs office.
At Kashmala Altaf Clothing Line, we are committed to ensuring that your privacy is protected. When you shop at our online store, we collect personal information—such as your name, contact details, and shipping address—strictly to fulfill your orders and provide a personalized shopping experience, including occasional marketing updates. We take full responsibility for the data you share; your information is never sold to third parties. We only share necessary data with trusted partners (such as courier services) to complete your transactions, all of which are protected by strict confidentiality agreements. We retain your data only as long as necessary to serve you or as required by law. You maintain the right to access, correct, or request the removal of your personal information at any time. By using our website, you consent to the collection and use of your data as outlined in this policy.
All content on www.kashmalaaltafclothing.com, including logos and original photography, is the exclusive property of Kashmala Altaf Clothing Line. Unauthorized use, reproduction, or distribution of our brand images for commercial purposes is strictly prohibited. By using this domain, you agree to respect our intellectual property and use the site for lawful shopping only.
By shopping with Kashmala Altaf Clothing Line, you agree to our terms. We accept 100% advance payment for all international orders and do not offer Cash on Delivery (COD) for shipments outside our domestic region. Please note that all international sales are final; we do not offer returns, exchanges, or refunds on international shipments. Customers are solely responsible for all customs duties, taxes, and document clearances required by their country. For domestic orders, exchanges are only permitted for defective or incorrect items within 7 working days and must include the original invoice and tags. We reserve the right to take action against non-serious COD buyers and are not liable for delays caused by third-party couriers or customs authorities.
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